Terms & Conditions

Effective date: March 2025

1. Who We Are

These Terms & Conditions ("Terms") govern your use of cion-bpo.com ("Site"), operated by CION BPO (Pty) Ltd ("CION BPO", "we", "us"). Our registered office is at Regus Business Centre, Cape Town, 8000, South Africa.

2. Permitted Use

You may browse the Site for personal or business evaluation purposes. You must not use the Site in any way that causes or may cause damage to the Site, impairment of availability or accessibility, or in any way which is unlawful, illegal, fraudulent, or harmful.

3. Prohibited Conduct

You must not: (a) use the Site for any purpose that is unlawful; (b) use the Site to send unsolicited commercial communications; (c) use the Site to transmit harmful data or attempt to gain unauthorised access to systems; (d) engage in any automated data collection or scraping without express permission.

4. Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is the property of CION BPO or its content suppliers and is protected by South African and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written consent.

5. Third-Party Links

This Site may contain links to third-party websites. We have no control over the content or availability of those sites and accept no responsibility for them. Inclusion of any link does not imply endorsement.

6. No Advice; Site Changes

The information on this Site is provided for general informational purposes only and does not constitute professional advice. We reserve the right to modify, update, or remove content at any time without notice.

7. Disclaimers

This Site is provided "as is" without any warranties, express or implied. We do not warrant that the Site will be available uninterrupted, error-free, or free of viruses or other harmful components.

8. Liability Limitation

To the maximum extent permitted by applicable law, CION BPO shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Site.

9. Indemnity

You agree to indemnify and hold harmless CION BPO, its directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the Site or violation of these Terms.

10. Privacy & Cookies

Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to our use of cookies as described in our Privacy Policy.

11. PAIA / POPIA

We comply with the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA) of South Africa. For EU/UK users, we also adhere to GDPR principles where applicable.

12. Governing Law & Venue

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be submitted to the jurisdiction of the courts of the Western Cape, South Africa.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site following changes constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms, contact us at: info@cion-bpo.com | +27 76 058 8657