Effective date: [DD Month YYYY]
Agreement: These Terms govern your use of cion-bpo.com and any page that links to them. By accessing the site, you accept these Terms and our Privacy Policy.
1) Who we are
CION BPO Ltd,
Regus Business Centre, 1st Floor, Block B, North Park, Black River Park, 2 Fir Street, Observatory, Cape Town, 7925, South Africa.
Contact: info@cion-bpo.com / +27 76 058 8657.
2) Permitted use
You may browse the site and use publicly available content for internal, lawful purposes. You must not misuse the site.
3) Prohibited conduct
You agree not to:
a) copy, mirror, scrape, crawl, or mine the site or its content without written consent;
b) attempt to bypass security or access non-public areas;
c) upload malware or disrupt the site;
d) infringe IP or privacy rights;
e) use the site to send unauthorised advertising or spam;
f) misrepresent your identity or affiliation.
(Comparable to leading BPO site terms which prohibit scraping and non-authorised use.
4) Intellectual property
All content (text, graphics, trademarks, logos, code) is owned by CION BPO or its licensors and protected by law. No license is granted except as expressly stated. You may not remove proprietary notices.
5) Third-party links
Links are provided for convenience. We don’t control and aren’t responsible for third-party content or policies.
6) No advice; site changes
The site is general information only and may change or be withdrawn without notice.
7) Disclaimers
The site is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties (merchantability, fitness, non-infringement, accuracy, uninterrupted availability).
8) Liability limitation
To the extent permitted by law, CION BPO will not be liable for indirect, special, incidental, punitive, or consequential damages, loss of profits, data, goodwill, or business interruption arising from use of (or inability to use) the site. (Mirrors common SA competitor language limiting consequential liability.)
9) Indemnity
You will indemnify and hold harmless CION BPO, its directors, and employees against claims arising from your unlawful use of the site or breach of these Terms.
10) Privacy & cookies
Your use of the site is subject to our Privacy Policy and Cookie Notice.
11) PAIA/POPIA
For access to records under PAIA or to exercise rights under POPIA, see our PAIA Manual and Privacy Policy (published on our website).
12) Governing law and venue
These Terms are governed by the laws of South Africa. You submit to the exclusive jurisdiction of the courts of Cape Town, South Africa, without prejudice to mandatory consumer law protections where applicable.
13) Changes to these Terms
We may update these Terms periodically; continued use after posting constitutes acceptance.
14) Contact
Information Officer: chiara@cion-bpo.com
Address: Regus Business Centre, 1st Floor, Block B, North Park, Black River Park, 2 Fir Street, Observatory, Cape Town, 7925, South Africa
